by Heart+Mind | Jan 21, 2021
Case Study Stand Together ISSUES + ADVOCACYGovernment + Public Policy Understanding the process of engagement in social change movements. THE CHALLENGE Stand Together is an organization interested in supporting and building organizations and related programs that...
by Heart+Mind | Jan 14, 2021
Case Study Strada Education Foundation CONSUMER INSIGHTS Education Understanding the values that drive education decision making. THE CHALLENGE Strada Education Foundation is the preeminent thought leadership organization committed to improving lives by forging...
by Heart+Mind | Jan 8, 2021
Case Study Las Vegas Convention and Visitors Authority CONSUMER INSIGHTSTravel + Tourism Ensuring an agile response from Las Vegas in a post-COVID-19 travel landscape. THE CHALLENGE As a tourist destination, Las Vegas was poised for record-setting visitation in 2020...
by Heart+Mind | Jan 7, 2021
Case Study Las Vegas Convention and Visitors Authority BRAND STRATEGYTravel + Tourism Ensuring Las Vegas’ relevancy and maximizing opportunities in a changing landscape. THE CHALLENGE The “What happens here, stays here” (WHHSH) campaign was generating high...
by Heart+Mind | Jan 7, 2021
Case Study Global Technology Brand CUSTOMER EXPERIENCETechnology Crafting a differentiated and standout gaming customer service experience. THE CHALLENGE By 2019, the gaming industry had become fiercely competitive, with players having unprecedented choice. As...
