Case Study

Healthcare Brand

BRAND STRATEGY
Healthcare

Providing a global healthcare company with a north star true to their DNA.

THE CHALLENGE

As the healthcare landscape evolves, and companies shift from a focus on commodities to patients and consumers, it became vital for this global healthcare products company to identify who they were—and what they could uniquely deliver against, with the assets they currently owned and could further develop.

This company developed a new noble purpose to drive the organization at the enterprise level for the next 100 years. Given this, they needed insight into how to best develop an asset architecture to understand how to best position, message around, and ultimately leverage each of their many assets for years to come.

OUR STRATEGY

We stitched together different corporate strategy initiatives, along with a broad collection of insights from various stakeholder groups, to design a tool framework that defined the brand and assessed how each asset would align with, and be optimally leveraged by, their new purpose. 

Specifically, our research and strategy team:

– Conducted in-depth primary and secondary reviews

– Interviewed key stakeholders

– Conducted consumer interviews

– Conducted attribute testing among consumers

IMPACT

This renewed Brand Definition “north star” tool provided guidance for this global brand on how to effectively position and leverage each brand asset. A considered effort was made to test and refine the tool internally across the organization, building toward a strategic and specific consumer-facing rollout across the brand portfolio.