Indiana Commission for Higher Education

Case Study Indiana Commission for Higher Education ISSUES + ADVOCACYEducation Building a strategy to reverse declining college enrollment rates in Indiana. THE CHALLENGE Increasing college enrollment is a key pillar of the Indiana Commission for Higher...

Comcast

Case Study Comcast CUSTOMER EXPERIENCETech / Telecom Identifying the brand experience needed at key moments in customer onboarding. THE CHALLENGE Comcast sought insights to better understand the customer onboarding experience, to identify opportunity areas to better...

CFP Board

Case Study CFP Board of Standards BRAND STRATEGYFinancial Services Repositioning a national brand from “inside-out” to “outside-in.” THE CHALLENGE CFP Board’s ratings on awareness and preference were declining and this caused concern about a...

State Agriculture Future Talent

Case Study State Agriculture Association (Midwest) CONSUMER INSIGHTSAgriculture Attracting young people to jobs in agriculture. THE CHALLENGE The state’s agriculture industry is challenged with labor shortages and building a future talent pipeline. Existing...

State Agriculture Messaging

Case Study State Agriculture Associations (Midwest) REPUTATION MANAGEMENTAgriculture Helping agriculture producers proactively tell their story to their communities. THE CHALLENGE Three states’ agriculture industries were feeling increased pressure from activism,...